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JDA Launches World-Class Customer Experience Center

JDA Software has unveiled what it calls a “world-class” JDA Customer Experience Centre (“JXC”) located at its global headquarters in Scottsdale that will serve as a dynamic lab space showcasing tangible, hands-on technology innovations.
 
The 13,200 square-foot JXC will serve as a space for customers to see, touch, and interact with future supply chain innovations.
 
Its new facility is to be opened today during a ribbon-cutting event attended by over 100 JDA customers, partners, the Governor of Arizona, and other industry and government leaders.
 
“We are proud to unveil our new JDA Customer Experience Centre which showcases the innovations we are working on that will pave the way for the autonomous supply chain of the future,” said Desikan Madhavanur, executive vice president and chief development officer, JDA.
 
“Our vision for a connected, intelligent and autonomous supply chain is fueled by the innovations showcased in the JXC, leveraging the best in artificial intelligence (AI), cognitive computing, augmented reality and robotics.
 
“Now, customers can experience these in person firsthand when they visit our headquarters and we can strategise with them on how to apply these innovations to their future digital supply chain projects.”
 
In a labs space dubbed the Lighthouse, the new JXC will showcase JDA Luminate next generation solutions and enhancements to JDA core products that embrace digital edge technologies such as artificial intelligence and advanced analytics, IoT; VR and robotics
 
Customers will also have the ability to “virtually visit” the JXC, which will be made possibly by iBeam technology, which will allow viewers to virtually ‘beam’ into the JXC and experience some of the demonstrations through their devices.

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